About Aquarius x1
Aquarius X1 has traded in the mains fed chilled drinking water market for many years and has built up a reputation for providing high quality cooler units supported by a first class maintenance service
The majority of our business growth over the years has come from referrals and customer relations
We are able to provide National coverage for the supply and servicing (Repair) of POU water units both our own Aquarius X1 water coolers and other water coolers.
We believe in building a close working partnership with our clients, in constantly looking for opportunities to improve; and for innovation to keep the drinking water service provided to your staff alive and fresh.
In summary we believe we can fully satisfy all your company's requirements as discussed; in addition would add that we are privately owned and share the enthusiasm to work with your company and to achieve a high level of service and consumer satisfaction.
Experience and expertise
Aquarius X1 are a specialist independent National Service provider of mains fed drinking water solutions and technical maintenance service support in the UK.
Our clients include many of the UK's leading blue chip organisations, including government, healthcare and education sector establishments.
Aquarius X1 recognises the importance of providing a personal service to satisfy each individual client's specific requirements. We provide excellent response times to service breakdown calls, spares stock for immediate use, speedy logistics and a passion for looking after out clients.
Our database tracks planned maintenance and servicing schedules for all our water cooler systems placed throughout the UK.
- No ordering, storage or lifting of heavy water bottles.
Health and Safety risks significantly reduced.
We will take care of all necessary tasks leading up to installation of the units and commencement of service.
Comprehensive technical maintenance cover .
Range of state of the art, high performance Ice Bank coolers with all the very latest technological features.
Many advantages over other types of water coolers and considerable savings compared to bottled water coolers.
Continuous supply of chilled water.
Ideal temperature and best quality drinking water.
Wide variety of Cooler types to suit all environments and budgets.
Choice of colours and interchangeable panels to compliment office interior.
Flexible payment options are available, such as leasing, outright purchase or a Rental Plan to include all aspects of our technical support service.
Aquarius X1 believes in deploying best practice and we pride ourselves on providing high quality equipment supported by a market leading service.
Aquarius X1 is an active member of the EPDWA (European Point of Use Drinking Water Association) and adheres to all regulations and audits.
All parts used and maintained by Aquarius X1 are WRAS (Water Regulations Advisory Scheme) and CE approved.
Our service staffs are fully trained both in-house and at the manufacturer's premises. Technical, health customer satisfaction is something we take most seriously at Aquarius X1.
Our Managing Director is personally responsibly for each of our clients, to act as their Account Manager and central point of contact for any queries or concerns, as well as meeting regularly to discuss latest industry developments or new initiatives.
Our philosophy is to maintain regular customer contact to ensure on-going communication and complete client satisfaction. If required to do so, we will also be prepared to work to a Service Level Agreement containing minimum performance criteria and conduct a Key Performance Audit using a bespoke KPI document.